• Data Verification
  • Outbound Call Center
  • Inbound Call Center
  • Form Processing
  • Customer Acquisition
  • Follow-up Calls
  • Contact Extension
  • Market Research
  • Appointment Schedule

Infrastructure

ICallBiz is headquartered in Ahmedabad, the emerging BPO destination in India . A snapshot of our infrastructure is given below :

  • Dedicated and redundant network and telecom connectivity
  • All software and applications are licensed and used by authenticated users and conforms to all data and information systems security and management norms.
  • The database systems employed are robust and reliable to ensure integrity and secure data storage, management and retrieval.
  • Fitted out delivery facilities and dedicated technology center with all purpose redundancies with regard to power and storage capacities.
  • The hardware facilities at ICallBiz have been designed for high availability and scalability to handle large transaction volumes.
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