• Data Verification
• Outbound Call Center
• Inbound Call Center
• Form Processing
• Customer Acquisition
• Follow-up Calls
• Contact Extension
• Market Research
• Appointment Schedule

• Email Support
• Chat Support
• Customer Support for eBay Agents
• Technical Support
• Complaint Resolution
• Back Office Support
• Order Processing
• Data Analysis
• Data Conversion
• Content Management

Key Advantages

• An integrated delivery model providing voice, email and web based support.
• End to end cost effective solutions providing lower operation costs compared to US contact centers.
• Highly trained CSRs who take the time to learn your business inside out.
• Customer specific training modules for ongoing skill development, ensuring that our clients always have the support of ICallBiz teams created from the best one of the industry.
• Dedicated management teams that are in constant communication with the client offering valuable and effective suggestions for program improvements.