• Data Verification
  • Outbound Call Center
  • Inbound Call Center
  • Form Processing
  • Customer Acquisition
  • Follow-up Calls
  • Contact Extension
  • Market Research
  • Appointment Schedule

Process Selection

Once all the technical & functional requirements are identified, Operational steps are taken to design technological parameters, reporting format and schedule.

Planning regarding resources, segregation of all the processes in phases and proper implementation plan is executed.

Human Resource planning is conducted to verify if the workforce is related to the project detail otherwise Customer service recruitment is carried out.

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